Pickup points and smart lockers
Buyers can collect an order from a pickup point or smart locker instead of their home. Here's how such an order looks to you and how to ship it.
In this article
In some countries Majyk Danya adds pickup points and smart lockers, or they come from a lockers provider connected to the platform. The buyer picks one at checkout, and the order reaches you with its address instead of their home.
How buyers choose a point
- On the checkout page they choose "Collect from a point or smart locker" instead of "Deliver to my address", then "Choose the point" from the active points in their country.
- They enter their name and mobile number.
- Points aren't offered for gift orders.
How the order looks to you
| Field in the customer details | What it holds |
|---|---|
| Name and phone | The buyer's name and number as they entered them |
| City and area | The point's city and area |
| Street | The point's name and address |
| Building | The point's code |
| Notes | Its kind (Pickup point or Locker) and opening hours, when given |
Shipping to a point
- Accept the order as usual; the same deadlines apply.
- Ship to the point's address exactly as written, with the point's code and the buyer's name and phone on the parcel. When you book a courier from the order page, these details go on the waybill automatically.
- Enter the tracking or follow the shipment as usual, and confirm delivery as for any order.
Returns through points
Points that take returns are shown to buyers who choose to send a return themselves: they hand it in there and give the return number. See Handling returns.