Help center

Help for Majyk Danya sellers

Everything you need to sell with confidence: from signing up and your first product to shipping, payments and the platform's policies.

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How selling on Majyk Danya worksThe whole seller journey at a glance: from signing up and listing to orders and getting paid, and what makes Majyk Danya different.Add a product, step by stepHow to add a product on “Add a product”: look up the barcode, the unified product number, the product's details and pictures, then your offer in each country, retail, wholesale or both.Accept and ship orders on timeAccept every order within 48 hours and ship it by the date you promised. Here are the steps, how to enter tracking, and what counts as late.Getting paid: when your money is available and how to withdraw itEach delivered order becomes available balance 14 days after delivery, and never before the return window in the buyer's country ends, minus commission. You withdraw your available balance to your bank account whenever you like.Fees and commissionsYou pay commission on delivered orders only. Everything else is an optional program or service you choose, paid from your balance at the prices shown in the Seller Center.Account health: how your performance is measuredThe system alone tracks three problems in your last 30 days of orders: an order not accepted in time, a late shipment and a cancellation by you. Here are the levels, the exact thresholds and how to recover.

Getting started

How the platform works, signing up, documents and securing your account.

Account settings

Password, addresses, bank account and your store page.

Products and offers

Adding products, listing rules, pictures, prices and wholesale.

Orders and shipping

Accepting and shipping orders, couriers, the warehouse and cash on delivery.

Returns, reviews and messages

Handling returns, buyer reviews, messages and quote requests.

Payments and fees

How buyers pay, when you get paid, fees, invoices and VAT.

Grow your sales

Ads, live selling, group buys, brands and dropshipping.

Policies and account health

What is allowed and what isn't, your account health and staying safe from fraud.

Agreements and laws

The seller agreement, privacy, selling across countries, discount and advertising law.

Didn't find what you need?

Ask the Majyk Danya assistant: it answers at once from our policies and, if you need, connects you with our team; the answer arrives in "My conversations". We will never ask for your password or verification codes.

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